Create an External Contact in the Global Address List

If you want to share the contact information for someone outside of your organization with other Hosted Exchange users inside of your organization, you need an External Contact in the Global Address List (GAL) or Microsoft Exchange Global Address Book. This is commonly used to add an email address to a distribution list or forward messages to someone who doesn’t have an email address in your domain. This article explains how to Create an External Contact as an administrative user.

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