In an effort to keep their costs down, Knight & Company performed their own maintenance on their systems and managed their own backups. After a catastrophic failure and subsequent data loss, they came to Lanlogic for a better solution.
Certified Public Accountants since 1954, this third-generation family-owned accounting and tax preparation firm offers personalized service to individuals and small businesses. With three office locations in the San Francisco Bay Area, Knight & Company delivers the following services and solutions that enable their clients to focus on their own core business:
“Any active professional firm needs IT solutions, and real solutions require real expertise. We tried a part-time,on-call tech/network person to keep the answer cheap. But in the end, our part-time tech needed the expertise that they always found at Lanlogic.We found that the more we leaned on Lanlogic, the better it worked for us. We should have moved to the Server Hosting solution much sooner.”
Owner, Knight & Company
To reduce costs, Knight & Company managed their own server maintenance and backups. Unnoticed by them, the backups were failing for a long period of time. When a catastrophic failure of one of their main, outdated servers happened –leaving them exposed without a backup to restore from –they realized that a better solution was needed.
In order to recover Knight & Company’s data and to prevent future disasters from occurring, Lanlogic proposed a three-prong approach:
Working under a 99.9% uptime service level agreement, Lanlogic offers a single vendor to call when technical support is needed.
Now, every employee at Knight & Company is able to access their data and the Lanlogic support team on an as-needed basis. Employees are assured of rapid response times and high quality customer service with a comprehensive solution that reduces their risks and controls their costs.
By working with Lanlogic, Knight & Company enjoys the following benefits:
Lanlogic offers a number of services to help control costs, reduce risk, and achieve peace of mind:
The breadth and depth of expertise of the Lanlogic staff allows us to deliver IT services enjoyed by top tier, global companies –solutions designed to meet your needs now and in the future.
Whether you are just starting out or you are already a large organization, we pride ourselves in delivering IT solutions, individually-tailored by Microsoft Certified senior-level consultants.
We are available when you need us. We keep your office running and employees productive at all times. For more information on any of our products or services please contact us today.
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