MARCH 25, 2022
Did you know that theft of service is one of the most common types of fraud that affects Voice over Internet Protocol (VoIP) phone systems? VoIP theft of service is a serious issue that impacts businesses’ VoIP networks and can result in significant financial losses. In this article, we will discuss what VoIP theft of service is, how it affects businesses, and what organizations can do to prevent or reduce the risks associated with this type of scam.
VoIP theft of service is the most common type of VoIP fraud. It involves the theft of your organization’s VoIP account credentials, including usernames and passwords, either by eavesdropping or by introducing malware into your system. Once cybercriminals gain access to your accounts, they can freely make phone calls or change your call plans and run up your VoIP bill, which is why this attack is referred to as “subscription fraud.”
In addition, cybercriminals may use the stolen data to carry out other fraudulent activities. They can also use theft of service to flood your VoIP network with promotional calls similar to junk email via an attack called Spam over Internet Telephony, or SPIT. Once they infiltrate your communications network, they might broadcast unsolicited messages or advertisements over your VoIP system. This keeps users from making or receiving calls, which can have a significant impact on your business operations.
Preventing VoIP theft of service simply requires using a little common sense and implementing the following technical preventive measures:
VoIP is an essential business communication tool, so it pays to learn about and set safeguards against theft of service to avoid its impacts on your company’s operations. For more information and useful tips on how to keep your VoIP system secure, drop Lanlogic a line today.