Originally posted on Zoom Blog April 21, 2020
With most on-premise and legacy PBX solutions, the use of a desk phone relies on being hardwired to the PBX and PSTN networks. But these outdated phone systems weren’t built to accommodate the large remote workforces that we’re seeing today.
Companies that don’t support a bring-your-own-device environment are extremely challenged right now in four key areas:
Here’s how a cloud phone solution helps IT maintain security, ensures supervisors can manage remote teams, and enables employees to execute while working from home.
Today’s remote work environment has exposed many flaws with on-premise solutions. On-premise PBX systems, for instance, were built to run voice on the network and meet modern demands only through continuous modifications. They have serious limitations when your teams are suddenly forced to work from home:
With all of these limitations, however, the fear of migrating away from these on-premise systems is still very real. Large businesses often don’t want to abandon their previous investments, and perceived risk in migrating to a new platform also causes hesitation.
However, to simplify management, save costs, and scale phone communications for a remote workforce, migrating to the cloud is the smart option.
Zoom Phone was built from the ground up to solve these user and administrative challenges. With Zoom Phone as part of Zoom’s unified communications platform, organizations can:
Additionally, Zoom Phone helps sales, support, and other customer-facing teams interact with clients through modern features that:
Adjusting to this new remote work environment could be the difference between your business growing or stalling, and a cloud phone solution will help you successfully adapt and maintain business continuity.
Connect with us at Lanlogic today to learn how we can help you manage a newly remote workforce with phone, video, chat, and webinar solutions on a single, integrated cloud platform.